PortableUltrasounds.com (Seller) RETURN POLICY A complete review of our return/cancellation policy can be found in the “Terms and Conditions” section of our sales agreement. Please notify us immediately in writing if your equipment is damaged or defective upon receipt. If proper notification is not given within 72 hours of receipt, equipment is deemed to have been accepted, per the U.C.C. (Universal Commercial Code). Damaged equipment deemed to have been caused by misuse or accidental breakage under client control are the sole responsibility of the client and shall not be refundable. Provided proper notice is given, all returns MUST accompany a valid Return Merchandise Authorization (RMA) number. Seller MUST arrange for all shipping and handling. Special order items are non-returnable unless agreed to in writing by Seller.
Seller shall be responsible for all labor, parts, and shipping charges for approved warranty claims. Defective equipment is eligible for full refund within 72 hours of receipt; however, Seller retains the right to cure the defect through warranty. After 72 hours orders may be cancelled, but are subject to a restocking fee. See sales agreement for full details. At Seller’s discretion, full credit may be provided in exchange equipment of equal or greater value.